AMBULANCE LINE 24/7
Call now on 03451 220 743

AMBULANCE LINE 24/7 - Call now on 03451 220 743

Health & Urgent Care

Or call now on 0300 304 6260

Or call now on 0300 304 6260

  If it is a life-threatening emergency, please call 999 immediately.

Elite Health and Urgent care clinic are dedicated to delivering affordable, premium private healthcare. Our highly skilled clinicians are committed to achieving clinical excellence and providing a comprehensive health service to our patients.

Whether at our Hailsham-based clinic or through home visits at your preferred address, we are equipped to assess and treat a range of minor health complaints and injuries.

Our clinic is fully registered with the CQC, insured, and supported by robust clinical governance, ensuring a safe and effective service for all our patients.

Elite Medical Private Health and Urgent Care Services covering Hailsham, Bexhill, Eastbourne, Uckfield and surrounding areas provide a comprehensive and convenient healthcare alternative tailored to meet your medical needs.

Health & Urgent Care Services

Telephone or Video Consultations

For those who prefer remote consultations, we provide both telephone and video options, ensuring you receive the medical advice and support you need from anywhere.

Face-to-Face Assessments

Visit our clinic in Hailsham for in-person consultations and assessments by our experienced medical professionals.

Home visits & Urgent Care Service

We bring healthcare to your doorstep with our home visit service, offering medical care and assessments in the comfort of your own home.

Advanced bookings or urgent on the day.

Falls service

We provide specialised support for patients who have experienced a fall, ensuring rapid response and appropriate care.
ELITE LIFE CARE
When you or your loved one needs help you can’t leave anything to chance. Time is critical and the faster help is provided the better the outcome. Elite Life Care was developed to solve some clear shortcomings with conventional mobile alert/help call systems and ensure that Help/SOS calls get an urgent response wherever they are. The Life care system upon activation send a help call to the friends and family App and also the monitoring centre where an appropriate response from Elite will be dispatched. Whether at home, in the garden or out and about the GPS based system will know where you are.

Assessments & Treatments

The Elite Medical Urgent Care clinic provides expert care for a range of minor illnesses and injuries, ensuring prompt and effective treatment tailored to your needs. Below, you will find a summary of conditions we can assist with, as well as those requiring alternative specialist care.

Conditions we can assess and treat through our Urgent Care service

Minor illness with a duration of LESS than 2 weeks:

Minor injuries such as:

Conditions we are unable to treat through our Urgent Care service

Elite Medical Urgent Care Frequently Asked Questions

Elite Medical: Health & Urgent Care Clinic is a private healthcare facility specialising in the assessment and treatment of:

  • Non-life-threatening conditions
  • Minor injuries
  • Minor health complaints

We offer services including:

  • Assessment, diagnosis, and treatment of illnesses
  • Minor wound treatment
  • Minor medical procedures

We aim to provide affordable, efficient healthcare and reduce pressure on local Emergency Departments and GP Surgeries. Medications such as antibiotics and painkillers may be dispensed on-site when appropriate.

Our current clinic hours are:

  • Monday–Friday: 08:00 – 20:00
  • Saturday: 08:00 – 13:00
  • Sunday: 08:00 – 13:00

Appointments and home visits outside these hours can be arranged by contacting us directly.

Elite Life Care provides 24/7 emergency and welfare response to alarm activations—wherever the wearer is: at home, in care, or out and about.

  • Rapid response compared to 999 wait times
  • Two-way call system on alarm watch
  • On-site assessment if needed
  • Ambulance dispatch if required

Our Careline services work with any personal alarm system, regardless of supplier.

Yes. Our service is operated by highly experienced clinicians and has:

  • Over 11 years of community service
  • Worked with NHS Trusts and private clients
  • A CQC rating of “Good”
  • Full insurance including public liability and medical malpractice
  • Oversight by GMC-registered doctors
  • Regular reviews of practice for safety and improvement

If appropriate, a prescriber can:

  • Issue a private electronic prescription (sent to your chosen pharmacy or printed)

Dispense some medications on-site under Patient Group Direction (PGD)

A private prescription is:

  • Issued after consultation with Elite Medical

Not funded by the NHS—you pay the pharmacy for the medication

Yes, any pharmacy in the UK can dispense a private prescription.

Absolutely. All prescribing clinicians:

  • Are registered, trained, and qualified for independent prescribing
  • Use a patient system linked to NICE and BNF guidance
  • Are supported by robust safety and training standards

Yes:

  • Medications must be paid for at the pharmacy
  • Medications issued under PGD are paid for at the time of issue
  • These costs are not included in the consultation fee

Currently, no NHS specialist referrals are possible. However:

  • We can write to your GP with findings and recommendations
  • Urgent cases may prompt direct contact with your GP

No. Only GPs can issue Med 3 (sick notes).
Elite Medical can provide a summary letter for your GP’s discretion.

Yes, but only children aged 2 years and older.

Yes:

  • All consultations are recorded securely in our patient management software
  • Records are confidential and accessible upon request
  • Some records can be viewed via the patient portal

Only with your explicit consent.
If agreed, we’ll send a summary to your GP to add to your records.

You may:

  • Book online via our website (‘Book Now’ button)
  • Call us at 0300 304 6260

A short pre-appointment questionnaire may be required.

We do not assess/treat the following:

  • Children under 2
  • Acute mental health issues
  • Prescription of controlled drugs
  • Intimate examinations or procedures
  • End of life or palliative care
  • Any patient falling under our Exclusion Criteria above

How it works

Our services can be accessed on a pay as you go basis or via our membership packages, our membership gives priority access and discounts on all our services.

Membership plans

Individual

£ 19 per month
  • Telephone Consultations
  • Video Consultations
  • Home/Work Visit Service
  • Clinic Appointments
  • Urgent Care
  • 15% discount on treatments
    & PGD/prescribing fee

Family (4 persons)

£ 49 per month
  • Telephone Consultations
  • Video Consultations
  • Home/Work Visit Service
  • Clinic Appointments
  • Urgent Care
  • 15% discount on treatments
    & PGD/prescribing fee

Falls & Life Care

£ 49 per month
  • Fall Response Service
  • Life Care Personal Alarm
  • Life Care Alarm

Pay as you go rates

ServiceMon-FriSat-Sun / Bank HolidaysDuration (min)
Appointment (Call/Video)£29£3915
Home Visit Paramedic£49£6920
Clinic Appointment£45£5520
Urgent Home Visit Paramedic£59£7920
Urgent Home Visit Paramedic / Double Crew Ambulance£95£12530
Transport to Hospital£95£12560
Additional Time£95£12560
Ear Micro Suctionfrom £60from £60
Joint InjectionsContact us for detailsContact us for details
ePrescription / PGD£20 + cost of medication£20 + cost of medication

CLINIC ENQUIRY

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