Elite Health and Urgent care clinic are dedicated to delivering affordable, premium private healthcare. Our highly skilled clinicians are committed to achieving clinical excellence and providing a comprehensive health service to our patients.
Whether at our Hailsham-based clinic or through home visits at your preferred address, we are equipped to assess and treat a range of minor health complaints and injuries.
Our clinic is fully registered with the CQC, insured, and supported by robust clinical governance, ensuring a safe and effective service for all our patients.
Elite Medical Private Health and Urgent Care Services covering Hailsham, Bexhill, Eastbourne, Uckfield and surrounding areas provide a comprehensive and convenient healthcare alternative tailored to meet your medical needs.
Health & Urgent Care Services
Telephone or Video Consultations
Face-to-Face Assessments
Home visits & Urgent Care Service
Advanced bookings or urgent on the day.
Falls service
ELITE LIFE CARE
When you or your loved one needs help you can’t leave anything to chance. Time is critical and the faster help is provided the better the outcome. Elite Life Care was developed to solve some clear shortcomings with conventional mobile alert/help call systems and ensure that Help/SOS calls get an urgent response wherever they are. The Life care system upon activation send a help call to the friends and family App and also the monitoring centre where an appropriate response from Elite will be dispatched. Whether at home, in the garden or out and about the GPS based system will know where you are.Assessments & Treatments
Conditions we can assess and treat through our Urgent Care service
Minor illness with a duration of LESS than 2 weeks:
- Coughs, flu & infections (including urinary, bladder & chest)
- Allergic reactions (excluding anaphylaxis)
- Headaches
- Diarrhoea & vomiting
- Dizziness
- Abdominal pains (non-severe)
- Ear problems (including ear wax removal)
-
Rashes & minor dermatology surgery
(skin tags, mole removal etc.) - Blood tests
- Generally unwell / malaise
Minor injuries such as:
- Wounds (including suturing & wound gluing)
- Burns & Scalds
- Musculoskeletal injuries (not requiring x-ray)
- Acute Back Pain( Not traumatic)
- Falls (falls service)
- Bites
Conditions we are unable to treat through our Urgent Care service
- Cardiac or respiratory arrest (Not breathing)
- Unconsciousness
- Major trauma
- Serious bleeding
- Anaphylaxis
- Life threatening asthma
- Suspected stroke
- Seizures
- Maternity, obstetric or child birth
- Mental health crisis
- Dental problems
- Catheter issues
- Acute genital issues
- Children under 2 years old
Elite Medical Urgent Care Frequently Asked Questions
Elite Medical: Health & Urgent Care Clinic is a private healthcare facility specialising in the assessment and treatment of:
- Non-life-threatening conditions
- Minor injuries
- Minor health complaints
We offer services including:
- Assessment, diagnosis, and treatment of illnesses
- Minor wound treatment
- Minor medical procedures
We aim to provide affordable, efficient healthcare and reduce pressure on local Emergency Departments and GP Surgeries. Medications such as antibiotics and painkillers may be dispensed on-site when appropriate.
Our current clinic hours are:
- Monday–Friday: 08:00 – 20:00
- Saturday: 08:00 – 13:00
- Sunday: 08:00 – 13:00
Appointments and home visits outside these hours can be arranged by contacting us directly.
Elite Life Care provides 24/7 emergency and welfare response to alarm activations—wherever the wearer is: at home, in care, or out and about.
- Rapid response compared to 999 wait times
- Two-way call system on alarm watch
- On-site assessment if needed
- Ambulance dispatch if required
Our Careline services work with any personal alarm system, regardless of supplier.
Yes. Our service is operated by highly experienced clinicians and has:
- Over 11 years of community service
- Worked with NHS Trusts and private clients
- A CQC rating of “Good”
- Full insurance including public liability and medical malpractice
- Oversight by GMC-registered doctors
- Regular reviews of practice for safety and improvement
If appropriate, a prescriber can:
- Issue a private electronic prescription (sent to your chosen pharmacy or printed)
Dispense some medications on-site under Patient Group Direction (PGD)
A private prescription is:
- Issued after consultation with Elite Medical
Not funded by the NHS—you pay the pharmacy for the medication
Yes, any pharmacy in the UK can dispense a private prescription.
Absolutely. All prescribing clinicians:
- Are registered, trained, and qualified for independent prescribing
- Use a patient system linked to NICE and BNF guidance
- Are supported by robust safety and training standards
Yes:
- Medications must be paid for at the pharmacy
- Medications issued under PGD are paid for at the time of issue
- These costs are not included in the consultation fee
Currently, no NHS specialist referrals are possible. However:
- We can write to your GP with findings and recommendations
- Urgent cases may prompt direct contact with your GP
No. Only GPs can issue Med 3 (sick notes).
Elite Medical can provide a summary letter for your GP’s discretion.
Yes, but only children aged 2 years and older.
Yes:
- All consultations are recorded securely in our patient management software
- Records are confidential and accessible upon request
- Some records can be viewed via the patient portal
Only with your explicit consent.
If agreed, we’ll send a summary to your GP to add to your records.
You may:
- Book online via our website (‘Book Now’ button)
- Call us at 0300 304 6260
A short pre-appointment questionnaire may be required.
We do not assess/treat the following:
- Children under 2
- Acute mental health issues
- Prescription of controlled drugs
- Intimate examinations or procedures
- End of life or palliative care
- Any patient falling under our Exclusion Criteria above
How it works
Membership plans
Individual
-
Telephone Consultations
-
Video Consultations
-
Home/Work Visit Service
-
Clinic Appointments
-
Urgent Care
-
15% discount on treatments
& PGD/prescribing fee
Family (4 persons)
-
Telephone Consultations
-
Video Consultations
-
Home/Work Visit Service
-
Clinic Appointments
-
Urgent Care
-
15% discount on treatments
& PGD/prescribing fee
Falls & Life Care
-
Fall Response Service
-
Life Care Personal Alarm
-
Pay as you go rates
Service | Mon-Fri | Sat-Sun / Bank Holidays | Duration (min) |
---|---|---|---|
Appointment (Call/Video) | £29 | £39 | 15 |
Home Visit Paramedic | £49 | £69 | 20 |
Clinic Appointment | £45 | £55 | 20 |
Urgent Home Visit Paramedic | £59 | £79 | 20 |
Urgent Home Visit Paramedic / Double Crew Ambulance | £95 | £125 | 30 |
Transport to Hospital | £95 | £125 | 60 |
Additional Time | £95 | £125 | 60 |
Ear Micro Suction | from £60 | from £60 | |
Joint Injections | Contact us for details | Contact us for details | |
ePrescription / PGD | £20 + cost of medication | £20 + cost of medication |